Vista stopped working

[Andy Harter]

Hi Kevin

You were given support the day after you issued a request, and we did not
receive a reply until five days later, when you did not answer the questions
we asked.

You will be contacted again today by the support team to see if we can help
you. The software works very well and there are large numbers of users
without any problems on Vista.

Regards

Andy

----- Original Message ----- 
From: "Kevin Boudreau" <kboudreau "at" yahoo.com>
To: <vnc-list "at" realvnc.com>
Sent: Tuesday, June 12, 2007 2:40 AM
Subject: Vista stopped working


>I had been using REALVNC on vista.  It was painfully
> slow so I applied the vnc-mirror-1_7-x86_win32.exe
> patch.  It worked wonderfully.  I paid for my license
> key which worked for a few weeks and now states that
> my license key is expired.   I can re-enter it and it
> accepts it as a valid key but it still does not work.
> Since I paid for it and expect some mininal level of
> support and which I have never recieved I am assuming
> they went out of business for theft.  That being said
> I still cannot get REALVNC to work.  I'm connecting
> from a XP laptop to a VISTA desktop.  I've uninstalled
> and reinstalled, tried it without the mirror patch all
> to no avail.  Does anyone have any idea what to do
> next?
>
> Thanks
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