Connection problem from a Comcast to a DSL using old VNC 3.3.7 problem

[Jerry Westrick]

On Saturday 09 September 2006 08:50, John Cunniff wrote:
> Dear everybody,
>
<snip>
> She also recently moved up from EarthLink to Verizon
> DSL. I went to the Internet Relay Chat and I discovered that she has a
> new IP address so, I went ahead to try http://<new IP address:5800>
>
<snip>
>I found out it 
> gave me an error, it said: The page cannot be displayed because the page
> might be experiencing a technical problem, it was currently unavailable.

<snip>
> I have a cable modem connected to Comcat with no router. That makes 
> me confused... Why am I not be able to connect to VNC through to her???
> Hmm.
>
> How can I solve this problem??
>

Okay, John I sniped quite a bit, leaving the pieces I feel are relevant.

I suspect, that verizon (or maybe her firewall) are blocking your connection 
attempt.

what I do for remote support as you trying to provide is to start a vncviewer 
on my machine in "Listen Mode".  then tell them to:
1- Right mouse click the little Vnc icon on bottom right corner of the screen
2- select add connection.
3- enter my dns address, (or ip-address)

That way they connect to me, and don't have firewall/port blocking problems.

Additionally, I add an Icon on there screen named "Screen to Jerry", which
does the connection for them...

try it this way.

Jerry
P.S.  There is also a free version of realvnc 4.