First attempt question

[S. I. Becker]

Brian M. Godfrey wrote:
> Hi,
>    I just installed RealVNC 4.1 (the basic, free one) on two WindowsXP
> systems which are on two separate LANs connected by a VPN.  I installed the
> full package on the remote system, and configured the server.  I installed
> just the viewer on the local system.  If I open the viewer and try to
> connect it to the remote system I get the login screen, choose my user and
> type the password.  At that point the viewer shuts down with no error
> message or anything - it just disappears.

Brian,

Try reducing the MTU size of the VPN.  That sometimes helps with this 
problem.

HTH,

Stewart