Timeout with VNC free 4.1.2 & Trend Micro PC Cillin-2006

[Jeff Glaspie]

I think that I have read all of the previous posts but correct me if I miss
anything.  I have run in to similar problem but with Norton.  What I found
is that the firewall setting were reset back to the defaults on the
reinstall and beings that anti-virus programs are designed to KEEP THINGS
OUT, none of the "presets" include VNC.  I had to create a custom rule to
allow vnc to work and also reset the ports as well. Try it and see, I am not
familiar with Micro Trend products but I am guessing that they have similair
features.

-------->
Jeff

-----Original Message-----
From: vnc-list-admin "at" realvnc.com [mailto:vnc-list-admin "at" realvnc.com] On
Behalf Of Mark Siegal
Sent: Thursday, August 17, 2006 5:59 PM
To: vnc-list "at" realvnc.com
Subject: Timeout with VNC free 4.1.2 & Trend Micro PC Cillin-2006

Hello, Evets Dranem, and thank you for your response to my plea for help.
At your suggestion, I did install the 4.1.2 on both the server and my client
computers as applied to their respective functions. The result is that VNC
does not work even with the upgrade.
I contacted Trend Micro to see if they had any suggestions as to what to
change their settings to and they said to change my personal firewall
setting
from "Office" to "Home Computer". That did not work either with 4.1.1 or
4.1.2.  So, then, I tried 4.1.2 with the original firewall "Office" setting.
Still no luck. So, I am back to square one.

Would you or anyone else in the VNC support community perchance have another
suggestion?
As always, your input is greatly appreciated.
Sincerely,

Mark Siegal
Todo es, Inc.
msiegal "at" todoes.com
----------------------------------------------------------------------------
-
---

  ----- Original Message -----
  From: evets dranem
  To: Mark Siegal
  Sent: Thursday, August 17, 2006 4:07 AM
  Subject: Re: Timeout with VNC free 4.1.1 & Trend Micro PC Cillin-2006


  Mark Siegal wrote:

  >Please help!
  >I am a novice VNC and computer user. My tech guy installed the free
version
  >4.1.1 about a year ago and I can't locate him anymore.
  >
  >On 8/15/06 I renewed my Trend Micro PC-Cillin  and went from the 2005
version
  >to the 2006.
  >
  >After de-installing 2005, and installing PC-Cillin 2006, I could not use
the
  >VNC program anymore. When I try to access another computer in my building
(the
  >host) from my computer (client), the message I get is firstly: Attempting
to
  >connect to host.
  >
  >then, after it attemps and fails, I get the following:
  >VNC VIEWER: Error
  >Unable to connect to host: connection timed out (10060)
  >
  >I have tried to adjust everything that I could think of, including the
  >security (firewall) settings in 2006, but nothing works. Please help me
as
the
  >VNC program saves me a lot of time and steps to-and-from the other
computer.
  >Thank you, in advance, for helping me with this problem.
  >Sincerely,
  >Mark
  >msiegal "at" todoes.com
  >_______________________________________________
  >VNC-List mailing list
  >VNC-List "at" realvnc.com
  >To remove yourself from the list visit:
  >http://www.realvnc.com/mailman/listinfo/vnc-list
  >
  upgrade to 412 immediately
  critical bug in 411
  www.realvnc.com
  see link at top of page about security bug
  install now
_______________________________________________
VNC-List mailing list
VNC-List "at" realvnc.com
To remove yourself from the list visit:
http://www.realvnc.com/mailman/listinfo/vnc-list