RealVNC product support
Please take a moment to read the following questions. These are the most common questions we are asked and may provide an immediate solution to your problem.
- Are you getting a Connection timed out or a Connection refused error?
- Are you getting a Connection closed unexpectedly error?
- Are you getting a No matching security types error?
- Do you want to know how to transfer files?
- Are you having difficulty entering your license key?
- Have you already sent a support request but had no response?
If your question is not covered above, please submit a support request.